We're having trouble verifying your ID

There could be several reasons for this issue. Maybe you moved recently or changed your name. Maybe there was a typo on the application.

We're in the process of adding more ways to verify information and we're happy to contact you when those become available.

In the meantime, if you recently moved, try applying again in a few months; when your utility bills, driver's license or other official documents reflect your new address, it may help improve the verification of your identity. If you think it might've been a typo, please give the system a week to reset and give it another try.